Industries We Serve | AMS Solutions

Our Industry Expertise

🏥

Healthcare

Comprehensive BPO solutions for healthcare providers, insurers, and medical facilities.

Medical billing and coding
Patient support services
Claims processing
Medical records management
HIPAA compliant solutions

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🏦

Financial Services

Specialized solutions for banking, insurance, and financial institutions.

Loan processing and underwriting
Claims management
Customer service and support
Fraud detection and prevention
Compliance and regulatory support

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🛒

Retail & E-commerce

End-to-end solutions for retailers and e-commerce businesses.

Customer service and support
Order processing and fulfillment
Inventory management
Returns and exchanges processing
Multichannel customer engagement

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🎓

Education

BPO services for educational institutions and ed-tech companies.

Student enrollment and support
Administrative services
Learning management support
Educational content development
Research and data analysis

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🚚

Logistics

Optimized solutions for supply chain and logistics companies.

Supply chain management
Order tracking and customer support
Inventory optimization
Route planning and optimization
Vendor management

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💻

Technology

Specialized BPO services for tech companies and startups.

Technical support services
Software development support
IT infrastructure management
Cybersecurity monitoring
Data analytics and insights

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Industry-Specific Solutions

Healthcare BPO Solutions

Our healthcare BPO services are designed to help medical providers, insurers, and healthcare organizations streamline operations, reduce costs, and improve patient care.

40%

Cost Reduction

99%

Accuracy Rate

24/7

Support Available

HIPAA

Compliant

Medical billing and coding with 99.5% accuracy
Patient scheduling and appointment management
Medical records digitization and management
Insurance claims processing and follow-up
Telehealth support services

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Financial Services BPO Solutions

We provide comprehensive BPO solutions for financial institutions, helping them navigate regulatory requirements while improving operational efficiency and customer service.

35%

Faster Processing

99.9%

Security Compliance

50+

Financial Clients

SOX

Compliant

Loan application processing and underwriting
Insurance claims management and processing
Customer onboarding and KYC verification
Fraud detection and prevention systems
Regulatory compliance monitoring

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Success Stories

Healthcare

Regional Hospital System

Implemented our medical billing and patient support services, resulting in 40% reduction in administrative costs and 25% improvement in patient satisfaction scores.

Key Results:

• 40% reduction in administrative costs
• 25% improvement in patient satisfaction
• 99.2% billing accuracy rate

Financial Services

National Bank

Deployed our loan processing and customer service solutions, achieving 35% faster loan approvals and 50% reduction in customer complaint resolution time.

Key Results:

• 35% faster loan approvals
• 50% faster complaint resolution
• 45% cost savings in operations

Retail

E-commerce Platform

Integrated our omnichannel customer support and order management system, leading to 60% increase in customer retention and 30% growth in sales.

Key Results:

• 60% increase in customer retention
• 30% growth in sales
• 45% reduction in support costs